Privacy Policy

The Data Protection Act gives individuals the right to know what information is held about them. It provides a framework to ensure that personal information is handled properly. For the purposes of this statement "personal data" means information about a living individual who can be identified from that information and other information which is in, or likely to come into, the data controller's possession.

The providers of Compare Care Homes are committed to fully complying with UK data protection law, and have prepared the following information to explain our commitment to protecting the information of individuals who may wish to submit information to us.

Who is the data controller?

Comparecarehomes.com is a trading name of Peolsford Ltd. The data controller is Peolsford Ltd, registered in England and Wales under 06915357 with a registered office at West Midlands House, Gipsy Lane, Willenhall, West Midlands, WV13 2HA

Your rights

We comply with the data protection laws in the United Kingdom and take all reasonable steps to prevent any unauthorised access to your personal data.

You are entitled, on payment of the fee of £10, made payable to Peolsford Ltd to see details of the information we hold about you. If any of the information held is inaccurate we will also make any necessary amendments and confirm to you that these have been made.

We reserve the right to amend or modify this privacy policy at any time in response to changes in applicable data protection and privacy legislation.

You are also entitled to ask us to remove personal information from our records and if you wish to do this then please write to the Data Protection Officer. Please provide your full name, address and date of birth when contacting us.

Use of cookies

A "cookie" identifies your computer to a server that then enables information to be stored on the hard drive of your computer. Cookies allow a computer to be identified as corresponding to one that has accessed another website or visited a Site previously. Cookies are commonly used on the Internet and do not harm your computer system.

We may, from time to time use and serve cookies, pixel tags or action tags. Any information that is collected via cookies, pixels and action tags is completely anonymous.

We use cookies, pixel tags or action tags for various purposes, including collating anonymous aggregated information that is used to manage and plan enhancements to our services.

We are continually looking to adopt and implement certain practices and technologies in order that we may improve your user experience.

The information we collect

We collect personal information about you when you give this to us in the course of registering for and/or using our Services, for example, when you submit a care home review, or submit a 'find me a care home' request.

In the course of providing the Services to you, we may also store information about how you use our Website, for example, the pages viewed, the website from which you came to visit our Website.

We will periodically review your personal information to ensure that we do not keep it for longer than is permitted by law.

The purposes for which we use information about you

We may use your personal information for the following purposes:

1. to enable you to access and use the Services; and/or
2. to personalise and improve aspects of our overall service to you and our other users, as well as carrying out research such as analysing market trends, customer demographics, and customer satisfaction; and/or
3. to communicate with you, including sending you information about services which we think may be of interest to you

Sharing information about you

As part of using our Services you consent to us disclosing your personal information to third parties, including but not limited to companies whose products or services are included on our website with a view to providing you with an online quotation, or details of availability for the care home/or service requested by you. When these companies use your data in this way, they will be acting as data controllers of your information and therefore you should view their privacy policies or contact them directly for further information. For further information about these third parties, please contact us at support@comparecarehomes.com. Some third parties with which we share your information may use it to carry out research such as analysis of market trends and customer demographics and to customise and develop the product/service which they offer to you or other individuals in the future.

Where permitted by data protection and privacy law, we may also disclose information about you, for the following reasons:

1. if required or permitted to do so by law; and/or
2. if required to do so by any court, the Office of Fair Trading or any other applicable regulatory, compliance, Governmental or law enforcement agency; and/or
3. if necessary in connection with legal proceedings or potential legal proceedings; and/or
4. in connection with the sale or potential sale of all or part of our business or the company.